Privacy Policy
1. Who is the Data Controller?
1.1. The controller of your personal data and administrator of the website is MILIIEVSKA MARYNA (Sole Trader), with NIF: Y5930891X, located at Calle Poeta Ben Hafadja, Num 2, Planta 05, Pta. 17, 46009 Valencia (Valencia), Spain, email: info@vommo.es.
1.2. A buyer is any natural or legal person who has purchased products in the online store vommo.es.
1.3. A user is any natural person who accesses the website vommo.es and uses its services, regardless of whether or not they make a purchase.
1.4. This Privacy Policy regulates the basic principles of collection, processing, and retention of the personal data of users and buyers.
2. For what purpose do we process your personal data?
At MILIIEVSKA MARYNA, we process the information provided by interested parties for the following purposes:
2.1. Management of the business relationship with our customers, including the processing of orders, deliveries, returns, and warranties.
2.2. Administrative, accounting, and tax management of the services provided.
2.3. Payment and billing management.
2.4. Customer service and resolution of inquiries, complaints, and claims.
2.5. Sending commercial communications about our products and services, provided that the user has given their prior consent.
2.6. Sending newsletters with news, offers, and promotions upon voluntary subscription.
2.7. Compliance with applicable legal obligations.
3. What is the legal basis for processing your data?
The legal basis for the processing of your personal data is based on:
3.1. Execution of a contract (Art. 6.1.b GDPR): Processing is necessary for the execution of a sales contract or the supply of products and services, including online sales through vommo.es.
3.2. Consent of the data subject (Art. 6.1.a GDPR): For sending commercial communications, newsletters, managing the user's private area, and loyalty programs. You may withdraw your consent at any time without affecting the lawfulness of processing based on consent prior to its withdrawal.
3.3. Compliance with legal obligations (Art. 6.1.c GDPR): For compliance with legal, tax, and accounting obligations.
3.4. Legitimate interest (Art. 6.1.f GDPR): For administrative management, customer service, provision of services, and improvement of the user experience on our website.
4. How long will we keep your data?
4.1. The personal data provided will be retained for as long as the business relationship is maintained and for the years necessary to comply with applicable legal obligations. Once these obligations have ended, the data will be deleted or blocked in accordance with current regulations.
4.2. In the case of data processed based on the consent of the data subject, these will be kept until the user exercises their right to erasure, limitation of processing, or revokes their consent (for example, for commercial communications or newsletters).
5. To which recipients will your data be communicated?
Your personal data may be communicated to the following recipients when necessary for the correct provision of services:
5.1. Competent public administrations, in compliance with legal obligations.
5.2. Financial entities and payment gateways for the management of payments and transactions.
5.3. Transport and logistics companies for the delivery of orders.
5.4. Tax, accounting, and legal consultancies.
5.5. Third-party processors providing services to the controller, with the corresponding processing agreements in accordance with the GDPR.
6. International data transfers
6.1. In general, no transfers of personal data to third countries outside the European Economic Area are planned.
6.2. In the event that a transfer is necessary, it will be carried out while guaranteeing adequate levels of protection in accordance with current regulations, through Binding Corporate Rules (BCR), standard contractual clauses, or adequacy decisions of the European Commission.
7. What personal data do we collect?
The personal data we may collect through our website and in the course of our business relationship include:
7.1. Identification data: first name, last name, DNI/NIE.
7.2. Contact details: postal address, telephone number, email address.
7.3. Billing and transaction data: payment information, bank details, purchase and return history.
7.4. Browsing data: IP address, browser type, operating system, date and time of access.
7.5. Any other information that the user voluntarily provides through contact forms, registration, or the purchase process.
7.6. Completion of registration and/or purchase forms is mandatory to access the services offered. Refusal to provide the requested data may prevent the provision of the requested services.
7.7. Special categories of personal data (ethnic origin, political opinions, religious convictions, genetic, biometric, health, or sexual life data) are not processed.
8. What are your rights?
In accordance with the General Data Protection Regulation (GDPR) and Organic Law 3/2018 on the Protection of Personal Data and guarantee of digital rights (LOPDGDD), you have the right to:
8.1. Right of access: Confirm whether we are processing your personal data and, if so, obtain a copy of it.
8.2. Right of rectification: Request the correction of inaccurate or incomplete personal data.
8.3. Right of erasure: Request the deletion of your data when it is no longer necessary for the purpose for which it was collected, or when you withdraw your consent.
8.4. Right to restriction of processing: Request the restriction of the processing of your data in certain legally provided circumstances.
8.5. Right to object: Object to the processing of your data for reasons related to your particular situation.
8.6. Right to portability: Receive the personal data concerning you in a structured, commonly used, and machine-readable format, and transmit it to another controller.
8.7. Right to withdraw consent: Withdraw the consent granted at any time, without affecting the lawfulness of prior processing.
8.8. How to exercise your rights?
To exercise any of the mentioned rights, you can contact the data controller through the following means:
8.8.1. Email: info@vommo.es
8.8.2. Postal mail: Calle Poeta Ben Hafadja, Num 2, Planta 05, Pta. 17, 46009 Valencia (Valencia), Spain
8.9. The request must be accompanied by a copy of your DNI or equivalent document proving your identity. If you act through a representative, you must also attach a copy of the representative's DNI along with the corresponding authorization.
8.10. Response period: Maximum one month from receipt of the request, which can be extended to two months in the case of especially complex requests.
8.11. Complaint to the Supervisory Authority
If you consider that the processing of your data does not comply with current regulations, you have the right to file a complaint with the Spanish Data Protection Agency (AEPD): www.aepd.es.
9. User responsibility
9.1. The user is solely responsible for the veracity and correctness of the data provided through vommo.es, exonerating the data controller from any responsibility in this regard.
9.2. The user guarantees the accuracy, validity, and authenticity of the personal data provided, undertaking to keep it duly updated.
9.3. The controller reserves the right to terminate the provision of services if the data provided proves to be false, incomplete, inaccurate, or not updated.
9.4. The user certifies that they are over 14 years old and have sufficient legal capacity to provide consent for the processing of personal data.
10. Processing of data of minors
10.1. The services offered through vommo.es are not specifically directed at minors.
10.2. In the case of children under 14 years of age, the valid, free, unequivocal, specific, and informed consent of their parents or legal guardians will be necessary for the processing of their personal data.
10.3. Those over 14 years of age may grant their consent directly, except in cases where the law requires the assistance of holders of parental authority or guardianship.
11. Security measures
11.1. MILIIEVSKA MARYNA has adopted the legally required data protection security levels and implements additional technical and organizational measures to prevent the loss, misuse, alteration, unauthorized access, and theft of the personal data provided.
11.2. However, the user must be aware that security measures on the Internet are not impregnable.
11.3. MILIIEVSKA MARYNA will not be responsible for damages resulting from interference, omissions, interruptions, computer viruses, telephone breakdowns, or disconnections in the operational functioning of the electronic system, caused by reasons beyond the controller's control.
12. Links to third-party websites
12.1. The website vommo.es may contain links to third-party websites.
12.2. Such websites are subject to their own privacy policies, and MILIIEVSKA MARYNA assumes no responsibility for the content or privacy practices of such external sites.
13. Use of cookies
13.1. The website vommo.es uses its own and third-party cookies to optimize and personalize the user's browsing experience. Cookies are small text files that are stored on the user's device and help facilitate navigation and improve the user experience.
13.2. The user can configure their browser to prevent the installation of cookies or to be informed every time a cookie is sent to their device.
13.3. For more information, please consult our Cookies Policy available on our website.
14. Modification of the Privacy Policy
14.1. MILIIEVSKA MARYNA reserves the right to modify this Privacy Policy to adapt it to new legislation, jurisprudential criteria, industry practices, or interests of the entity. Any modification will be published on this same page.
14.2. The user is recommended to periodically review this Privacy Policy to be informed about how we protect their personal data.